What Is Human Resource Management

• How to deal with many challenges:
•      - Increase Productivity, Globalization, Technology, Managing Change
•      - Developing Human Capital, Responding to the Market, Containing Costs
• Demographic Changes and Cultural Changes
• The Legal Framework of HRM:
•      - Human Rights Legislation
•      - Employment Standards Legislation
•      - Health and Safety Legislation and Workers’ Compensation
•      - Employment and Pay Equity

Defining and Designing the Work

• Line Manager Role in Defining Work, Job Requirements and HRM Processes:
•      - Using job description details
•      - Designing the job
•      - Integrating Human Resource Policies and Practices
• Excel Analysis Tool: “Swimlanes” workbook Introduction:
•      - Input- & Drafting Table Worksheets
•      - Context Selections + Swim-lane Selections
•      - Priority definition + RACI definitions in Selections
•      - Process Flow in Swim-lane Selections:
•      - Description of steps + Comments/Explanations + Contact + Estimates/Durations
•      - Detailed Process Definition + Procedure Details, Process Flow
•      - Business Unit Process Descriptions
•      - Business Process Transformation
•      - Processing Worksheets + Process Selections + Security + External Workbooks
•      - Business Process Analysis Charts

Human Resource Planning, Recruitment and Selection

• Human Resource Planning
• Recruitment
•      - Recruiting within the organization, Recruiting outside the organization or from designated groups
•      - Selection - Employment Interview & Methods
•      - Guidelines for Employment Interviews & Reaching a Selection Decision

Training, Development, and Managing Performance

• Orientation & Scope of Training and Development
• A Systems Approach to Training and Development
•      - Needs Assessment + Design Training Program + Implement + Evaluate + Deploy
• Special topics in Training and Development
• Career Development – Individual and Organizational Needs
•      - Methods for Developing Managerial Talent
•      - What is a Performance Management System + Management Practices
• Steps in an Effective Performance Management System
•      - Complying with the Law + Who should provide performance information
•      - Performance Review Methods + Result Methods
• Which Performance Review Method to Use
•      - Performance Review Interviews + Improving Performance

Compensation: Recognizing and Rewarding Employees

• Compensation and Company Strategy
• Determining Wages
• The Compensation Structure
•      - Incentive Plans + Employee Benefits + Benefits Required by Law + Voluntary Employee Benefits
• Current Compensation Issues
• Excel simulation: job ranking and wage rate simulation and analysis

Creating a Safe and Healthy Work Environment

• Health and Safety Laws: Creating a Safe Work Environment + Creating a Healthy Work Environment

Management Rights, Employee Rights, and Discipline

• Disciplinary Policies and Procedures
• Organizational Ethics in Employee Relations

Labour Relations and Collective Bargaining

• Laws Governing Labour Relations: How Employees Organize + How Employees Become Unionized
• How Unions Operate + Labour Relations in the Public Sector
• Current Challenges for Unions
• Collective Bargaining Process: Trends in Collective Bargaining + Collective Agreement + Grievance Procedures

Learning Formats       BTBM_HRM

This course is currently available in a classroom setting (public or company private) with approximately 30 contact hours.

PDF – Certificate Of Completion

This course offers a certificate of completion that identifies the course, the student, and a brief description of the course. To receive a certificate the student must have attended at least 80% of the course sessions. This personalized certificate is forwarded to the student by Email.

PDF – Course Notebook

This course includes a notebook in PDF format that provides the minimum knowledge the student must master in order to obtain the certificate. In the notebook you will find references to other study materials. Students receive the notebook by Email when their registration is confirmed.

PDF – Program Overview

An overview of this study program can be downloaded from the website by right-clicking on the program link on the enquiry page.

PDF – Current Training Schedule

A list of upcoming training sessions can be downloaded from the website by right-clicking on the schedule link on the enquiry page.

Registration – Service Providers

To register for any training course please look on the enquiry link page of your service provider (from where you accessed this website). On the page you will find a registration request form where you can order the course that you are interested in. The availability dates will be provided to you, along with payment instructions if you decide to go ahead.